We provide technical support to both licensed and non-licensed customers, so even if you’re just evaluating our product, we’ll certainly try to answer your question. You will receive a reply to your question within the following time frames
- Priority Support customers: max. 24 hours (normally much faster, even on weekends and holidays).
- Customers: max. 48 hours (normally faster; we may not be available on weekends and holidays).
- Everyone else: we cannot make any commitments, but we’ll definitely answer every e-mail.
You can submit support requests by e-mail: